Privacy Policy

This page is maintained by ETUDUM LTD to answer common privacy questions about our website and services. It describes the personal information we may collect, how we use it, and the rights you have in relation to your data.

ETUDUM LTD is a UK-registered digital marketing agency (Company Registration No. 16634353). If you have any questions about this policy, please contact us at hello@etudum.co.uk.

1. Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, company name and project details when you fill out a contact form, request a proposal or sign a service agreement.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, pages viewed and referring URLs. This helps us understand how visitors use the site and improve its performance.

2. How we use your information

• To respond to enquiries and provide quotes or proposals.
• To deliver the services set out in our client agreements.
• To communicate project updates, invoices and account information.
• To analyse website usage and improve our marketing and user experience.
• To comply with legal obligations and protect our rights.

3. Legal basis for processing

We process personal data on the basis of our legitimate interests in operating our business and website, fulfilling our contractual obligations to clients, complying with legal requirements, or where you have given your consent (for example, to receive marketing communications).

4. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, understand visitor behaviour and measure the effectiveness of our marketing. You can control cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as hosting providers, analytics platforms, email services and payment processors. These providers are contractually required to keep your data secure and use it only for the purposes we specify.

We may also disclose information if required by law, court order or to protect our rights, property or safety.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. When data is no longer needed, we delete or anonymise it securely.

7. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal data, and to object to certain processing or request a copy of your information. To exercise these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact us

ETUDUM LTD
Company Registration No. 16634353
Registered in the United Kingdom
Email: hello@etudum.co.uk